Tidalic

in short

Scheduling tool for student learning behaviors

  • Type: Startup collaboration
  • Role: UX Researcher
  • Year: July–Sept 2025
  • Team: 2 founders (Australia) + me
  • Key work:
  • Interviews
  • Synthesis
  • Personas
  • Opportunity Framing

Students and early professionals juggle academic work, applications, and personal learning. Tidalic aimed to act as a personal learning concierge, scheduling resources into adaptive plans.

I re-analyzed past interviews, conducted 4 new ones, and distilled findings into personas and How Might We questions.

Key insights: fragmented tools, unpredictable deadlines, and different planning archetypes.
Impact: Delivered personas and opportunity framing, enabling Tidalic to position itself at a conference and clarify product direction.

Interview summary

Areas of opportunity and HMW questions

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Tidalic

deep dive

Tidalic was developing a tool to help students and early professionals structure learning and exam preparation.

My role was to turn raw interviews into clear personas and opportunity spaces, giving the team a foundation for both product direction and a conference presentation.

Students juggle fragmented tools, leading to stress and unfinished plans

Context & Challenges

Students and early-career professionals struggle to balance structured academic deadlines with personal learning goals. Existing tools like Google Calendar or Notion track deadlines but don’t actively help users build adaptive study plans.

The challenge: how to help students transform diverse resources into actionable, flexible schedules without increasing stress.

Quotes of 4 of the students interviewed

My Role & Responsibilities

I was brought in to structure Tidalic research and provide direction for an upcoming conference presentation. My contributions included:

  • Synthesizing 10 past interviews into structured insights and personas.
  • Designing and conducting 4 new interviews with UK students.
  • Defining a problem statement and How Might We questions.
  • Delivering a research readout to guide both product roadmap and conference talk.
  • Collaborate on report creation to present at EduTech Singapore conference

Ownership from research to wireframes and final handover

Research & Insights

Through 15 qualitative interviews, four distinct planning archetypes emerged:

  • Structured Strategist → thrives on detailed plans but struggles when disrupted.
  • Overloaded Juggler → juggles multiple roles, burns out under stress.
  • Agile Improviser → crams last-minute, avoids structured tools.
  • Early-Chunk Planner → starts early, breaks work into chunks.

Across archetypes, key pain points were consistent: unpredictable exam schedules, fragmented tool use, and stress from competing priorities.

Mapping insights

Personas

An example of interview summary

Design opportunities

Research was translated into opportunities framed as How Might We (HMW) questions:

  • HMW help students adapt plans quickly when exam dates shift?
  • HMW create a clear overview balancing fixed and flexible time?
  • HMW design a load-balancing system that prevents burnout?

Areas of opportunity and HMW questions

Research readout extract

Outcomes & Impact

Reflections

  • Delivered structured personas and opportunity maps.
  • Enabled the team to present a coherent narrative at an international conference.
  • Supported Tidalic’s product direction with a foundation for future prototypes.
  • What worked: Transforming unstructured interviews into clear personas and opportunities.
  • Challenge: Limited engagement required prioritizing clarity over depth.
  • Next step: A longitudinal study to observe how students adapt during semester peaks.
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